Help and Support

The Basadur Profile site is set up just like a bank account. As long as you enough 'slots' in your account, you can create and set-up different teams under this account for others to take the Profile. The first step in setting up a multi-team account is to create a name for the account and ensure whoever is setting it up becomes the administrator for the account. All correspondence from the site will be sent to the administrator's email address. Every time a new team is created, the site will assign a unique key/link for that team and an email will be sent to the administrator with the link embedded and instructions to email to team participants.

The administrator also has access to all the data, can create team scatter diagrams and can assign manager roles to other people inside the organization so these people can create and set-up their own teams. The site simply counts down the number of slots available from the amount purchased. Once an account is nearing the end of available slots, the site will let the administrator know. Also, if you forget your password, you can use the Password Reset tool and enter your email address. Passwords are encrypted and are not accessible by our staff.

It's easy to create your own teams and start collecting profile data. Follow the steps below to setup your organization and create your first team. Let's get started!

Step 1

From the top menu, click the "get started" button.

Step 2

From the product selection page, find the second option and click the "Start Team" button.

Step 3

You must create an account before you can setup your organization and create teams. Please fill in the required information and click the "Register" button.

** If you already have an account, click the "Log in to an Existing Account" button and enter your username and password to continue. **

Step 4

At this point, you will be required to purchase "slots". Slots are needed to invite members to join your teams. Each new member who joins your team will use a slot. Create your organization by filling in the required form information and click the "Continue" button.

If you run out of slots you can always purchase more at a later date. We also offer an unlimited subscription for an annual fee. For more information on pricing the help topic "How much does the Profile cost?".

Step 5

You will be required to pay by using your credit card. Please complete the secure form and click the "Process Payment" button.

Congratulations, you've setup your organization!

Your first team has been created for you automatically. You will receive an email shortly with your team information and a basic guide to getting started.

Let's start collecting data with your new team. See the next help topic "I've setup my team. Now what?"

Let's start by sending invites to users.

Step 1

When you create a team, you are sent an email with basic team information. Included in the email is a link you will use to invite users. The link is generated for you automatically and looks like this: https://basadurprofile.com/jointeam.aspx?KEY=XXXXXXXX

Send this link to users who you wish to invite to your team. It's that easy.

The link must be sent exactly as shown in the email to avoid issues. The link must include the team key, the value after ?KEY= in the URL.

Step 2

Now that your invites have been sent, you will want to manage your team data. Start by clicking the "My Teams" link in the main navigation.

Step 3

This is your organization dashboard where you can control all aspects of your organization. From this dashboard you can purchase more slots, give users administrative access to your organization, create or manage teams and view data.

Let's start by selecting our first team, in this case the default team that was created for us.

Step 4

This is your team dashboard where you can control various aspects of your team. From this dashboard you can manage users, view profile data, access team reports, or change team settings.

When a user joins your team they will be listed and on completion the profile their data then becomes available as part of the team report. In this example, the user has not completed the profile and so we cannot view his or her data yet.

When your users have joined and completed the profile, click the "View Team Report" button.

Step 5

Your team report will calculate your user data and create a scatter diagram for you. You also have the option to filter your output based on user data. Use the Data Filter drop downs to view your data the way you want it.

Congratulations!

You have successfully setup a team! Create more teams and invite more users at any time.

Some users may fall directly between two or more quadrants. In this case they are counted in each overlapping quadrant.

Your team key can be found on your team dashboard.

Step 1

Start by clicking the "My Teams" link in the main navigation.

Step 2

Find and click the name of the team from your list.

Step 3

Click the "Invite Members" button found in the team navigation. Here you will find your team key and a pre-generated invitation URL.

Also available is a “team scatter diagram” with a professional analysis to help your team visualize its composite Profile and consider how good a fit they might be as a team what they might do to ensure a balanced approach to their work together.